FAQ
Welcome to JK Farm’s online store! Here are some frequently asked questions to help you navigate your mango-buying experience:
Where do your mangoes come from?
Our mangoes are sourced directly from our family-owned orchards in Multan, Pakistan, renowned for producing some of the world's finest mangoes.
What varieties of mangoes do you offer?
We offer a variety of mangoes, including the popular Chaunsa, Anwar Ratol, Sindhri, and Langra, each with its own unique flavor profile and texture.
Are your mangoes organic?
Yes, we take pride in offering organically grown mangoes. We follow sustainable agricultural practices to ensure the highest quality produce while respecting the environment.
How are the mangoes packaged for delivery?
Our mangoes are carefully handpicked and packed to preserve their freshness and flavour. They are delicately cushioned in eco-friendly packaging to ensure they arrive at your doorstep in perfect condition.
What is the best way to store mangoes?
Mangoes are best stored at room temperature until they ripen. Once ripe, they can be refrigerated to prolong their shelf life and maintain their delicious taste.
Do you ship internationally?
At the moment, we only offer domestic shipping within Pakistan. However, we are working on expanding our shipping capabilities to serve mango lovers worldwide.
What is your return policy?
Please refer to our Shipping and Exchange Policy on the website.
How can I contact customer support?
Our customer support team is here to assist you with any questions or concerns. You can reach us via email at jkfarms0311@gmail.com or through our website's contact form. We aim to respond promptly to all inquiries.
Do you offer bulk or wholesale orders?
Yes, we offer bulk and wholesale orders for businesses, events, or special occasions. Please contact us directly to discuss your specific requirements and pricing options.
Are your mangoes seasonal?
Yes, mangoes are a seasonal fruit, with the peak season typically falling between June-July. However, we work closely with our team to extend the availability of mangoes as much as possible through various cultivation techniques and storage methods.
We hope these FAQs address any queries you may have. If you have any further questions or need assistance, please don't hesitate to reach out to us. Happy mango shopping!